Frequently asked questions


No. Instead, assign access privileges to other users under the Settings / Users option, allowing each user to use the application with their own access privileges.
The administrator and the agent of the accommodation establishment can adjust settings so that upon selecting the daily closure users are requested to enter a 4-digit code specific to the accommodation establishment prior to the approval of the daily closure. Entering a code is just an option, and is not mandatory.
Yes, 1 hour. The application may seemingly continue to function afterwards, but the use of the system without being logged in again could cause problems.
This is a priority-type privilege, which in all cases requires Citizen Portal log-in. The ADMINISTRATOR is the person who registered the accommodation establishment in the NTDSC, by default this person is the authorised representative. This access privilege allows for the execution of all operations in the application as well as the assignment of additional privileges.
The AGENT has identical privileges to the ADMINISTRATOR for the selected accommodation establishment, but can only log in with an email address. An AGENT user can only be created by an ADMINISTRATOR or an AGENT. A DATA PROVIDER user can be created by an ADMINISTRATOR or an AGENT. This role has limited privileges, and can only access the following functions: management of bookings, initiation of daily closure, reports, documents.
You don’t have to download any programme to use the application, simply follow the steps below: 1) register the accommodation establishment in the NTDSC; 2) as part of the registration process you have to specify that you wish to use the VENDÉGEM application for the accommodation establishment (this is subject to joint fulfilment of the criteria concerning accommodation units, capacity and accommodation type); 3) you are required to read and accept the General Terms and Conditions on the NTDSC platform concerning the application; 4) then the Individual Agreement for the use of the application is delivered to the accommodation provider to the email address specified by during registration; 5) the website has to be opened on the Internet, where upon first use only the person that has completed the NTDSC registration can log in, using their Citizen Portal identifier. This person will become the ADMINISTRATOR in the application for the given accommodation establishment, and they can assign additional AGENT and DATA CONTROLLER privileges in respect of the accommodation establishment. 6) the use of the application requires an active Internet connection at all times, and cannot be used without Internet (offline).
There are certain criteria to be met before reduced mode can be set. You can check them in SETTINGS/SIMPLIFIED OPERATION. The reduced mode can only be used with a maximum of 3 accommodation units. If the 5 rooms are registered in the NTDSC as 5 separate accommodation units, the reduced mode cannot be used.
You cannot suspend, i.e. deactivate an accommodation unit retroactively, only from today (the given calendar day) at the soonest.
You are in reduced mode. You can switch to standard mode in SETTINGS/SIMPLIFIED MODE.
If these individual properties qualify as separate accommodation establishments and you have separate operating permits for them, they must also be registered in the NTDSC as separate accommodation establishments and a separate Property Management System (e.g. VENDÉGEM) must be used for each accommodation establishment. The VENDÉGEM application allows for the administration of multiple accommodation establishments.
Yes. You can use the application to record all administrative operations that until now were performed on paper.
The system performs daily closure by accommodation establishment, and not by accommodation unit. If the other accommodation units are in operation, daily closure must be carried out as usual, and the deactivated accommodation unit will not have any bookings. If all accommodation units are deactivated, you should set temporary opening/closing times in the accommodation data on the NTDSC platform. If the accommodation establishment is temporarily closed, you do not have to report data.
In this case, the various beds must be managed as separate accommodation units as invoicing is performed per bed.
This can be edited for each accommodation unit in SETTINGS/ACCOMMODATION UNITS when the price changes. There is no option to set predefined prices varying from season to season, but you can enter different prices per booking or even per day, meaning that you can, for example, also record prices lowered on account of a discount.
The application will allow you to register the number of accommodation units and the capacity that you have set in the NTDSC. In this case, you should check the data recorded on the NTDSC platform.
Yes, this is considered a single accommodation unit.
You are free to decide whether you enter the consumption items in the platform in EUR or HUF, which you can edit in SETTINGS/SET CURRENCY, but this must be the same for all bookings. At the same time, guests can pay in any currency they wish.
You have the option to switch to standard mode, and to do this you must uncheck the box next to ACTIVATE REDUCED MODE in SETTINGS/SIMPLIFIED OPERATION.
You must set the rate for guest nights per accommodation unit in the application, and not by person. If you're working with a per person rate, you can record this price manually for each booking.
Following daily closure (regardless of whether it is automatic or manual), there is no possibility to retroactively modify data under any circumstances.
Yes, the system performs automatic closure even if there are no guests in the accommodation.
In reduced mode, the system performs closure automatically, while in standard mode you can activate automatic daily closure in SETTINGS/SIMPLIFIED OPERATION.
The system notifies you of unclosed days via email, and this must be remedied subsequently, as the property management software must always contain up-to-date data.
The reduced mode can only be used by accommodation providers with up to 3 accommodation units. However, you can also set automatic daily closure in standard mode.
You will receive notification about all unsuccessful automatic closure operations via email. You must remedy such failure as soon as possible in order for the application to be up-to-date.
Yes, automatic daily closure can also be used during opening hours as long as there are no unperformed tasks (in standard mode). If the system is unable to perform automatic daily closure due to an incomplete task, you will receive a notification of it via email.
In this case, the person that is actually responsible for system administration should be added as a new user. You can do this in SETTINGS/USERS.
In this case, one accommodation unit must be registered, as this is the basis for invoicing, with capacity corresponding to total capacity in the two apartments together. These data must correspond to the figures registered in the NTDSC as well as the figures indicated in the operating permit.
Yes, each day has to be closed, but in this case you should opt for automatic closure in SETTINGS/SIMPLIFIED OPERATION.
Reduced mode can be used if the given criteria are met, and everyone is free to decide which mode they want to use.
Yes, the submission of tourism tax return is an obligation independent of data reporting, but the tourism tax summary under REPORTS/TOURISM TAX STATEMENT can also serve as basis for the tourism tax return.
Closed days cannot be modified subsequently.
You have to indicate it during the NTDSC registration that you intend to use the VENDÉGEM application. There is no need to download anything separately. If your accommodation establishment meets the basic criteria (maximum of 16 beds in a maximum of 8 rooms), then you can log into the system on the site with a Citizen Portal authentication.
The accommodation must be managed in line with how it has been registered in the NTDSC. If the apartment is let as a whole, it qualifies as a single accommodation unit, with a capacity corresponding to the capacity of the entire apartment, regardless of the number of rooms.
No, the use of the reduced mode is not mandatory, you may also opt for standard mode.
Set deactivated status in SETTINGS/ACCOMMODATION UNITS by clicking on EDIT next to the various accommodation units. The deactivated status must be set separately for each accommodation unit.
There is no limit to adding users.
It depends on what the operating permit applies to and what has been registered in the NTDSC. The same settings must be used in the application. You can add the accommodation unit in SETTINGS/ACCOMMODATION UNITS. If you are letting the four rooms together, you have to invoice them as a single booking, and they have to be managed as a single accommodation unit. If the rooms can be booked individually and are invoiced separately, they have to be registered as four separate accommodation units.
New users can login with the email address to which the invitation was sent, using the password they have set.
It is the unit that serves as the basis of invoicing, a unit that can be booked separately. The number of these accommodation units must correspond to a number of accommodation units registered in the NTDSC.
Accommodation data must be reported from the date of registration in the NTDSC.
Yes, this is correct, the number of accommodation units in the application must correspond to the number registered in the NTDSC.
In standard mode, you have the option to close the day on the day after, provided that automatic daily closure is not turned on. In reduced mode, however, the system closes automatically.
Yes, you have the option to report data in another location, the important thing is for the application to contain up-to-date data.
No, there is no option to set the gross per-night rate of the accommodation unit in advance in reduced mode, you can only enter the price of various bookings during check-in.
The reduced mode can be used only if the accommodation establishment registered in the NTDSC has a maximum of 3 accommodation units.
You have the option to switch from reduced mode to standard mode and vice versa at any point in time.
Yes, reduced mode has automatic daily closure in all cases.
Reduced mode only allows you to review tourism tax statements.
In standard mode, you can query this in Reports -» Room invoices.
It is possible to register two bookings for the same day, provided the first guest has been checked out.
A statement of the total payable items charged to the given room. This is not the same as the invoice accepted by the tax authority, as the application is not equipped to issue an invoice accepted by the tax authority.
Yes, provided these qualify as three separate accommodation establishments, where each has an accommodation services certificate from the local government, and they are also registered separately in the NTDSC.
If you will be responsible for the full administration of the application, you probably shouldn’t. For security reasons, however, it may be practical to register a ‘backup agent’.
Set automatic daily closure and the system will close the days automatically.
Prices can also be changed.
Daily closure, and concurrently data reporting, must be performed every day.
If automatic closure is turned on, the application closes automatically, but if this option is not selected, the days have to be closed manually.
If you receive guests once a week and there are no other services to be charged until departure, you should set daily closure for after check-in. After check-out, until the check-in of the next guests, the application automatically performs data reporting when closing the days.
It has to be registered as an additional accommodation unit that belongs to the ‘other’ category. It is important that the number of accommodation units set in the application corresponds to that registered in the NTDSC and the operating permit, and that the application can only be used up to a capacity of 16.
All data concerning bookings are available in REPORTS. It is important that when selecting filter criteria, you select the CHECKED-OUT status.
Yes, the standard mode is available for accommodation establishments with up to a capacity of 16.
You're free to choose whether to enter the data in EUR or HUF.
You can add new users to the system in SETTING/USERS. You have to choose what privileges the given person should be assigned: the data provider has limited privileges, while the privileges of the agent are the same as that of the administrator.
Yes, they are, the maximum capacity of 16 must be considered together with extra beds.
This can be reset only if you have no bookings with ACTIVE status.
Because this is the menu bar of the application, which is available on the website.
Yes, for the time being it is mandatory.


You can add new guests to the accommodation unit on any day, as long as it has sufficient capacity. If you are unable to add additional guests, the reason for this is that the capacity set for the given accommodation unit is lower than the number of guests that would be arriving to the given accommodation unit.
Yes, in standard mode the booking has to be registered immediately. In reduced mode guests can only be registered when they arrive.
Yes, bookings can currently be registered without recording the names of the client making the booking and those of the guests.
This is true if you only enter the data of the client making the booking when registering the booking, however, if you also complete the guest data, it will no longer show 0 persons. This is possible upon registering the booking, however, guest data must be recorded at check-in at the latest.
The reason for this is that the booking is merely a forecast, meaning that bookings exceeding 100% capacity are also possible. However, for actual occupancy only the guests that actually arrive, count.
The registered accommodation units are shown in Settings/Accommodation Units in a table format. Click on EDIT in the operations column to bring up the accommodation unit edit interface. Here you have the option to save modifications if you click on DEACTIVATION, select the start and end date from the drop-down calendar view, then click on SAVE.
For the booking, the application also asks for the data of the client making the booking as well as the data of the guest(s). Completing fields marked in red is mandatory in all cases, as these are forwarded and processed in the NTDSC as anonymous statistical data. Such data are not suitable for identifying guests, and as such do not qualify as personal data. Personal data are shown as black fields in the application, and you enter them to facilitate administration by the accommodation provider. The accommodation provider must inform the guests about the processing of such personal data in its Privacy Policy available on-site, and the guests must consent to the processing of their personal data.
The ADMINISTRATOR and the AGENT can set the PIN code for closure, while the DATA PROVIDER can NEITHER set NOR modify such codes. Setting the PIN code for closure: the code must consist of numbers, 4 digits must be entered, the same combination of numbers must be repeated, then you need to click on SAVE. If you want to change the code, you need to enter the new code also consisting of 4 digits, then click on SAVE twice. To delete the code, leave the field empty and then click on SAVE.
In the CALENDAR view, click on the right button over the booking to select BOOKING DATA to extend or modify the date of departure.
In the case of guest data, only the fields marked in red are mandatory, as these are forwarded and processed in the NTDSC as anonymous statistical data. Such data are not suitable for identifying guests, and as such do not qualify as personal data. Data in the black fields facilitate administration and guest management for the accommodation provider. If these are not completed by the accommodation provider, the anonymous statistical data (red fields) can still be submitted to the NTDSC by the application, and data reporting is thus completed.
The guest must be registered in the system from the day when they are charged accommodation fees, regardless of whether they actually commence their stay before or after midnight.
You have the option to individually amend room rates for each booking, even for the days during the booking.
In the standard mode, you have the option to register the booking in advance, but you cannot do this in reduced mode. When registering a new booking, you must select ADVANCE PAYMENT, and enter the required data. The application shows this amount on the room invoices on the day of the check-in.
In reduced mode, go to GUEST REGISTRATION and click on CHECK-OUT next to the given accommodation units. In standard mode, right click on the booking to select the BOOKING DATA option, and reset booking duration under ACCOMMODATION UNIT DATA, then save the booking.
This refers to the guest’s permanent residence.
After daily closure, you do not have the option to make modifications for the day already closed. Guests that you are unable to check-in are not checked-in and as such the system does not consider them as having checked-in.
If a pre-registered (green) booking becomes pink on the day of arrival, and the guest is not checked-in, the daily closure cannot be performed. Until the guest is checked-in, the booking remains a pink, and the system will consider them as not having arrived.
In standard mode, guests must be checked out in all cases if they depart permanently and not merely for a day trip. However, in reduced mode the system automatically checks the guest out on the pre-specified departure date.
If you are unable to close the day, a mandatory data item is probably missing. You can enter such data subsequently, and then you can close the given day.
Uploading guest data when registering the booking is not mandatory, you can also do this prior to check-in.
Yes, after you have checked the guest out, you can modify the price by clicking on BOOKING DATA.
When registering a booking, you can amend the ACCOMMODATION UNIT GROSS PRICE/NIGHT amount under ACCOMMODATION UNIT DATA.
The accommodation provider must inform the guests about the processing of such personal data in its Privacy Policy available on-site, and the guests must consent to the processing of their personal data.
A given accommodation unit can only be registered in the system once. The application only allows you to specify a price per accommodation unit, and in such cases you should enter the price of booking manually for each booking.
Yes. If they still pay accommodation fees, this must be registered in the system as additional service.
You cannot modify any data subsequently. If you enter data subsequently, you should turn off daily closure, and in this case you must still enter the missing data and check the guest in within 24 hours.
You can download a manual from or, and you can also watch the tutorials. If the accommodation establishment is managed by more than one person, you should assign privileges accordingly.
The advance payment must be registered in the system when registering the booking, it makes no difference how much sooner this advance has been paid. Upon check-in, this amount will be shown on the room invoice.
In standard mode, you have the option to enter individual rates for each booking under ACCOMMODATION UNIT GROSS PRICE/NIGHT.
Yes, if you have not checked any guests in, the given days will be closed as empty.
Yes, the same rules apply to foreign guests as those that apply to Hungarian guests.
Reduced mode does not allow for the registration of advance payments.
The application allows the accommodation provider to manage all bookings in one place, and as such you should immediately register all bookings.
For each booking, guests must be checked-in on the day when they arrive at the accommodation establishment and checked-out when they depart. You cannot complete daily closure without this. The registration of guest data does not mean that they checked in.
You should register the data even in the case of bookings as even before you started using this online application, you kept records of your bookings somewhere. Guest data do not have to be entered when you register the booking, but they have to be entered on the date of the booking. If the booking is cancelled, you have the option to delete the booking.
Only the guests that actually leave the accommodation need to be checked-out. If the other guests stay, they don't have to be checked-out, only when they actually depart the accommodation. However, all guests must be checked-out at some point, otherwise the application marks them as uncompleted tasks.
If you are charging additional fees for an additional service, you need to register such additional service as a new invoice item to the booking.
Daily closure must be completed every day. To complete the procedure, there cannot be any incomplete check-ins or check-outs in the system, meaning that if you do have such tasks to complete, you must complete them.
The management of bookings must follow Hungarian time, as the fees charged per nights are also calculated on the basis of nights as per Hungarian time.
Registered future bookings (i.e. those marked green) can be deleted in the CALENDAR view by right clicking on the booking.
If the guest pays less than the amount specified in the booking, then you have to modify the amount. In standard mode, you can do this by right clicking on the booking and clicking on BOOKING DATA. In reduced mode, in GUEST REGISTRATION view, you can edit the amount by clicking on DETAILS next to the accommodation unit.
In this case, the departing guests must be checked-out. To do this, in reduced mode, in GUEST REGISTRATION view click on DETAILS. In standard mode, you can do this by right clicking on the booking in CALENDAR view under BOOKING DATA.
ou are free to decide whether you want to register the booking in advance or not. The calendar view and the pre-registration of bookings is meant to lighten administrative burdens. Reduced mode only allows for check-ins, and not for the pre-registration of bookings.
Reduced mode does not allow for the registration of advance bookings, and as such you cannot register advance payments either.
If you have already registered the booking in advance, right click on the booking and delete the booking by selecting DELETE BOOKING.
Reduced mode does not allow you to select a payment method.
If you are using reduced mode, the system automatically closed every day, and has transferred the data to the NTDSC indicating zero guest number.
Reduced mode does not allow for subsequent check-in. Administration does not require you to be present at the accommodation establishment. However, in standard mode you have the option to check guests in subsequently.
Only services for which guests pay additional charges have to be registered in the system.
Only if guests pay additional charges for such service.
If guests pay extra for it, then yes. But if breakfast is included in the room price, then no.
If these items are included in the room price, they must be showed as one item in the price of the accommodation unit. If they are additional items for guests, they must be registered in the products and services menu. The price of the accommodation unit shown must be the total price that guests pay, and not the net price retained by the service provider with costs and fees deducted.
Yes, in this case the tourism tax must be entered as an additional item.
If guests pay an additional fee for the service, then click on SETTINGS/PRODUCTS AND SERVICES/NEW CONSUMPTION ITEM, then in calendar view right-click on the booking, and use the ‘enter new item’ button to select from the drop-down menu and add to the room invoice. If the service fee is part of the room rate, then there is no need to show it separately.
In standard mode, you can register guests for any day that has been not closed yet. After the daily closure is completed, no new data can be registered to that day. There is indeed no such option in reduced mode.
You must consult with your accountant about this.
This is possible if you are using manual closure in standard mode. Thus, if a guest arrives late at night, you can check them in the day after and then perform manual closure. It is important that manual closure is performed within 24 hours.
If there are no guests in the meantime, once you set automatic daily closure, you have nothing else to do, the system submits closures automatically. The application is also available as a mobile application which can be managed from anywhere at any time. In addition, you can also add users to the system with data provider or agent privileges, who can log in and perform operations in the system on your behalf. Daily data reporting is mandatory in all cases.
Yes, in this case you have to enter HUF 0 as accommodation fee, but these guests also have to pay tourism tax. All guests must be registered.
The data of guests on extra beds must be registered in the same fashion as the date of the other guests, the system does not distinguish between them. All guests must be registered.
Yes, these are also very important statistical data, and the registration of bookings is crucial for strategic marketing planning.
Yes, you can do register them in standard mode, provided that daily closure has not been performed for that particular day. If daily closure has already been completed, you can no longer register the new guest.
Multiple accommodation units can be added to a single booking, even all units at the accommodation establishment.
The pre-determined base rate of accommodation units can be changed for each booking, even on a daily basis.
Yes, all services that guests pay for must be entered on the room invoice. These are very important statistical data.
You can enter any price for the booking when registering the booking, thus you also have the opportunity to enter a discounted price.
You can edit guest data in the calendar view, under EDIT BOOKING, GUEST DATA.
As the price is for accommodation units, it does not change automatically if the number of persons drops, and you can set different prices for each day if you want. You have the option to have the guest pay even on the days during the booked period.
Guest data are not required for the registration of the booking, only the data of the customer who makes the booking. It is enough if personal data are recorded into the system upon check-in.
You must first choose the country, and then you can enter the post code. For Hungary, the application will only allow you to enter actual post codes, i.e. up to four digits.
Registering bookings is an extremely important statistical data, and is absolutely necessary. For a new booking, you need to check the ADVANCE PAID box under ACCOMMODATION UNIT DATA, where you can specify the advance paid, and at check-in the remaining amount under ROOM INVOICES.
Yes, guest names are not statistical data and as such they are irrelevant in terms of NTDSC data reporting, but can be important for the accommodation provider.
Yes, the statistical data of all guests must be registered in the application.
In standard mode, you can also register guest data the day after, but daily closure must be performed within 24 hours at the latest.
Bookings that have not been checked-in yet can be deleted, calendar-> booking-> right-click-> delete
The fee for the use of the accommodation establishment during the day must be entered into the system as a service, under the name accommodation. The date of arrival and departure will be the same.
The application allows you to set the number of single and double beds. Enter the number of these beds so that they correspond to the actual capacity of the accommodation unit.
Yes, the booking must be registered for two weeks. Guests must be checked-in on the day of their arrival, and checked-out on the day of their departure. On interim days, if there are no other guests, you should set automatic daily closure, where the application will perform data reporting itself.
The application only allows for pricing per accommodation unit, but regardless the price may be changed in the booking data at any time up until daily closure.
If they have paid for all the nights, they do not have to be checked out.


Only if the accommodation establishment charges additional fees for these items.
Yes, there is no from/to range.
No, consumption can only be reviewed at invoices.


hen registering a new booking, you must check the ADVANCE PAID field. After this, the new booking page will show the additional fields that must be completed for advance payment.
You can only switch currencies if there are no future bookings with ACTIVE status at the accommodation establishment. The reason for this is that resetting the currency is performed at the level of the accommodation establishment, and the system is unable to make calculations if there are also active bookings in other currencies at the same time.
The system calculates tourism tax in line with the applicable legal provisions, however, the accommodation fee must be calculated using the current exchange rates (typically valid for the day before).
Yes, you need to register it as an advance, otherwise it will not be visible under INVOICE ITEMS in INVOICES.
Go to SETTING/SET CURRENCY, provided that there are no bookings registered in the calendar.
If the rates change from night to night, you can modify it on a daily basis, following daily closure, by right-clicking on the booking and selecting BOOKING DATA.
You can modify booking data on a daily basis, by completing ACCOMMODATION UNIT GROSS PRICE/NIGHT. Invoices can be settled under ROOM INVOICES, by clicking on PAYMENT. You can then enter any amount that will be paid with the SZÉP Card, and you should do the same for the remaining amount.
When registering the booking, you can enter the advance paid by ticking ADVANCE PAID box. Please note that the advance only appears under the invoice on the day when the guest is checked-in. You can enter the remaining amount upon payment, by right-clicking the booking under ROOM INVOICES.
The advance is not shown automatically in the room invoice, it will only appear on the day when the guests are checked-in. Until then, it can be reviewed under booking data.
After check-in, right-click on the booking under ROOM INVOICES. Guests can pay in any way they want and may even pay the full price of the booking in advance, if you are certain that no new consumption items will be added to the invoice.
The deposit transferred in advance must be registered as an advance payment when the booking is registered. The remaining amount can be paid at the time of the check-out.
Within a single accommodation establishment, data can only be registered in the system in one currency. If the two apartments are registered in the NTDSC as a single accommodation establishment, you can only set a single currency for the two accommodation units. If the two apartments are two separate accommodation establishments, with two NTDSC registrations that use separate accommodation management software, then you can set different currencies.
You can only switch currencies if there are no future bookings with ACTIVE status at the accommodation establishment.
The payment method set by default can be changed when registering the booking as well as upon payment due prior to check-out.
The application registers accommodation fees as statistical data. When registering the booking, you must specify advance payment, and register the full amount the guest has paid as an advance. You must absolutely register the full amount that the guest has paid (and not what you receive from Booking) because you, as the accommodation provider, have a data reporting obligation.


Because this way you have the option to modify automatically calculated values.
No, because tourism tax is charged automatically by the system. Regardless, you have the option to enter the tourism tax item as a service, but the aim of this is for you to be able to correct incorrect tourism tax items.
You must still report data on tourism tax to the National Tourism Data Supply Centre, regardless of the fact that pursuant to the applicable government decree people subject to tourism tax liability are not required to pay tourism tax, and the entity obliged to collect does not have to collect or pay the tourism tax. Uncollected tourism tax can serve is a statistical data item that, down the line, can be used by stakeholder organisations and decision-makers for research purposes, to compile professional summaries, status reports or assessments, or for purposes defined by law.
Yes, the accommodation fee must – in all cases – be registered exclusive of tourism tax.
No. The data entered into the application is not the same as those shown in the tourism tax return. For data reporting purposes, the system must have the exact amount of tourism tax registered, as this is an important statistical data item. The amount of tourism tax must not be changed as the government decree has not cancelled the tourism tax amount, it only suspended the collection and the payment of such tax, but not the obligation to submit a tourism tax return.
When adding a new booking, you can select the reason for tourism tax exemption from the drop-down menu under GUEST DATA.
Go to REPORTS/TOURISM TAX STATEMENT. It is important that you select the period to be reviewed. Furthermore, you also have the option of downloading the table, by clicking on EXPORT in the lower left corner of the TOURISM TAX STATEMENT menu: XLS XLSX.
Yes, in this case tourism tax payable by the late arrival will only be calculated by the system for the number of days for which that guest actually pays accommodation fees.
The amount that is applicable based on the address of the accommodation establishment.
The application cannot be used to issue invoices, and the amount must simply be deducted from the total payable by the guest.
You have to continue submitting them.


Go to ROOM INVOICES, the default booking status in SEARCH is ACTIVE, which must be set to EMPTY or CHECKED-OUT. You would then also see the invoices issued to past guests.
No. Although, it is important that the accommodation fee does not have to be registered as a separate service/product, because you enter it when registering the booking and the system automatically charges the accommodation fee item.
Go to REPORTS/ROOM INVOICES, the default booking status in SEARCH is ACTIVE. This must be set to EMPTY or CHECKED-OUT. At this point, you will also see the room invoices issued to previous guests.
In this case, you cannot check the guest out and, as a result, you cannot close the given day.
At the moment, the application cannot be used to issue invoices. If guests are staying in multiple accommodation units, right-click on the booking when registering the booking, and then you can view the Room Invoices, where you can see all accommodation unit invoices for the given booking.


The application is available for both iOS and Android. Search for: VENDÉGEM.
The reason is that there is no right-click function on the iPad, only on the newer versions. If the iPad is a newer version, you need to press longer or stronger to bring up the traditional right-click button.


Accommodation providers themselves must ensure that they have a Privacy Policy, as the given provider decides what personal data they process as well as for how long and for what purpose they process data. The Privacy Policy applicable to users of the application is available on the website of the application.


The accommodation units must be registered in the application as they are specified in the operating permit and as they have been registered in the NTDSC. If you let the two houses separately, but they are located at the same address, they qualify as a single accommodation establishment with two accommodation units. If the real properties have different addresses, they qualify as two separate accommodation establishments, which must be registered in the NTDSC separately and must also be entered and managed separately in the application.
The room unit that is the basic unit used for invoicing purposes, and that can be sold in the context of a booking.
As per the above data, this is a 13-person accommodation unit, with 10+3 persons in the living room on extra beds. You must have an operating permit for a 13-person guest house, and this is how it should be registered in the NTDSC. An accommodation establishment cannot be let to more people than what is specified in the operating permit.
Yes, you are.
New accommodation units can be added under SETTINGS » ACCOMMODATION UNITS. It is important that the data registered in the application must correspond to the data specified in the operating permit and in the NTDSC registration.

customer service

Should you have any questions or observations concerning the VENDÉGEM application, please call customer service at +36 1 550 1855 at any time and any day of the week (24/7), or write to Our staff is at your disposal in addressing any issues you may have.